Privacy Policy
This Privacy Policy describes how DRAIN KING PLUMBING LLC ("we," "us," or "our") collects, uses, and shares your information when you visit or use our website and services.
1. Who We Are
DRAIN KING PLUMBING LLC is a licensed and insured plumbing contractor specializing in residential and commercial plumbing services across South Florida. Our physical address is:
DRAIN KING PLUMBING LLC4834 NE 12th Ave
Oakland Park, FL 33334
We are committed to protecting your privacy and handling your data in an open and transparent manner.
2. Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
a. Personal Information
When you request a service, fill out a form, or otherwise interact with us, we may collect personally identifiable information, including, but not limited to:
- Your Name
- Billing and Service Address
- Contact Phone Number
- Contact Email Address
- Payment Information (processed securely by third-party payment processors)
- Details about your plumbing service needs or inquiries
b. Usage Data
We may also collect information about how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
DRAIN KING PLUMBING LLC uses the collected data for various purposes:
- To provide and maintain our plumbing services.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our services when you choose to do so.
- To provide customer support.
- To process transactions and send related information, including confirmations and invoices.
- To improve our website and services.
- To monitor the usage of our website.
- To detect, prevent, and address technical issues.
- To comply with legal obligations.
4. Sharing Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with trusted third-party companies and individuals who perform services on our behalf, such as payment processing, website hosting, data analysis, and marketing assistance. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of DRAIN KING PLUMBING LLC, prevent or investigate possible wrongdoing in connection with the service, or protect the personal safety of users of the service or the public.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
We do not sell, rent, or trade your personal information to third parties.
5. Data Security
The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we endeavor to protect your data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. These include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the physical address provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at our physical address:
DRAIN KING PLUMBING LLC4834 NE 12th Ave
Oakland Park, FL 33334